POST
/api/ticket/{id}
Update the specified ticket
Scope:
client
or
operator
Request Parameters
Path
id
required
The id of the ticket to be updated
Query
field_id
required
The field to be updated within the ticket
value
required
The value to update the field to
Response
Schema
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -d '{"field_id":1534,"value":"test field update"}'
2
-H "Content-Type: application/json"
3
-H "Authorization: Bearer {{Oauth Token}}"
4
https://developer.livehelpnow.net/api/ticket/{{1234567}}
example response
1
{
2
"message"
: "field updated",
3
"status"
: "ok"
4
}