POST
/api/ticket/{id}/comment
Add a comment the specified ticket
Scope:
client
or
operator
Request Parameters
Path
id
required
The id of the ticket to add a comment to
Query
comment
required
The comment provided
comment_type
required
The comment type as "comment"
notify
optional
Notify customer of comment
visible
optional
Set comment visiblilty to customer
Response
Schema
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -d '{"comment":"Test comment","comment_type":"comment"}'
2
-H "Content-Type: application/json"
3
-H "Authorization: Bearer {{Oauth Token}}"
4
https://developer.livehelpnow.net/api/ticket/{{1234567}}/comment
example response
1
{
2
"message"
: "Ticket comment create successful",
3
"status"
: "ok"
4
}