POST
/api/callback/{id}/reassign
Reassign the specified callback to an operator
Scope:
operator
Request Parameters
Path
id
required
The id of the callback to reassign
Query
operator_id
required
The operator to reassign the callback to
department_id
required
The department id to reassign the callback to
Response
Schema
payload
The callback reassign data
department_id
The department assigned to the callback
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -d '{"operator_id":"1234"}'
2
-H "Content-Type: application/json"
3
-H "Authorization: Bearer {{Oauth Token}}"
4
https://developer.livehelpnow.net/api/callback/{{1234567}}/reassign
example response
1
{
2
"payload": {
3
"department_id"
: 1234,
4
"message"
: "Call assignment successful"
5
},
6
"status": "ok"
7
}