Accept the specified callback
Scope:
operator
id
required
The id of the callback to accept
id
required
The operator id you want to assign to the callback
payload
The callback accept data
department_id
The department id the call is assigned to
message
The status message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -d '{"id":"1234"}'
2
-H "Content-Type: application/json"
3
-H "Authorization: Bearer {{Oauth Token}}"
4
https://developer.livehelpnow.net/api/callback/{{1234567}}/accept
example response
1
{
2
"payload": {
3
"department_id"
: 1234,
4
"message"
: "Call assignment successful"
5
},
6
"status": "ok"
7
}